In line with our value of "Being Transparent" we have created the position of "Ombudsperson" in Crevance. If you feel that your concern has not been fairly addressed or has been ignored or we have failed to comply with some of the principles that we commit to, you can send an email to the Ombuds office. Ombuds office focuses on resolving your issue in a manner that complies with our values of being confidential, neutral and independent.
Ombuds Office is committed to resolve all concerns within 30 days of it being raised to our office.
At Crevance we are committed to making your loan experience seamless. Our ‘Customer Promise’ is a commitment to each one of you that we will go beyond the call of duty to make your experience with Crevance, memorable.